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Privacy Policy

Last updated: March 2025 · DPDP Act 2023 Compliant

DPDP Act 2023 Compliant. We take your privacy seriously. Your data is encrypted, never sold, and you have full control.

1. Data We Collect

DataPurposeStorage
Name, Email, PhoneAccount & communicationEncrypted MySQL
Session notesClinical recordsEncrypted, therapist-only
Mood/journal dataSelf-help trackingYour device ONLY
Payment infoProcessing paymentsRazorpay (PCI-DSS)
AI conversationsSupportNot stored

2. Your Rights (DPDP Act 2023)

✓ Right to Access your data · ✓ Right to Correction · ✓ Right to Erasure (delete account) · ✓ Right to Withdraw Consent · ✓ Right to Grievance Redressal

3. Security

TLS 1.3 encryption in transit. AES-256 at rest. Payment via Razorpay PCI-DSS Level 1. We NEVER sell your data.

4. EAP/Corporate Users

Your employer can NEVER see your name, sessions, diagnosis, or personal info. Only anonymised aggregate data.

5. Cookies & Retention

Essential cookies only (login, language). Account data: until deleted. Session notes: 3 years. Payment records: 8 years. Mood/journal: your device only.

DPO: privacy@mannasukh.in · Response within 72 hours